I arrived on this page on my own - should I check out?

Please don't. If you haven't been in direct contact with Giftenova support about an adjustment for an existing order, this listing will not do what you expect. Email support@giftenova.com or use the chat widget to tell us what you're trying to do and we'll guide you to the right product or custom quote.

How do I know which adjustment amount to pick?

Our team will tell you the exact amount during the support conversation. The variants on this listing ($2, $5, $10, $15, $20) are stacked so we can match common differences quickly; if your adjustment is a different amount, we'll either stack multiple or issue a custom-order quote instead.

Order Adjustment - Giftenova Support Settlement Page

Name: Adjustment
Brand: Giftenova
SKU: 2-usd-adjustment
Availability: InStock

This is an internal support SKU, not a shoppable product. Giftenova uses this listing to settle price differences on existing orders: add-on items, expedited shipping upgrades, custom-quote balances, or manual refund routing. If you arrived here on your own without speaking to our support team, please do not check out.

Perfect For

Add-on items added to an existing order after the original checkout
Expedited shipping upgrades for in-flight orders that need a faster delivery date
Custom-order balance payments after a quote has been agreed and the design is locked
Manual price adjustments when an original line-item charge needs correcting
Refund routing when our team determines a partial refund is the right resolution

Product Features

Linked to an Existing Order: Every adjustment is settled against an existing Giftenova order. Reference your original order number in the notes field at checkout.
Variant-Based Amounts: Multiple amount variants are configured by our support team. Pick the one matching the agreed adjustment.
No Independent Production or Shipping: The adjustment SKU has no physical fulfillment of its own. It follows the timeline and shipping method of the original order it is tied to.
Support-Initiated Only: The amount and variant to use are confirmed by Giftenova support before checkout. We do not process adjustments without prior agreement.

Design Options

The available variants are configured by Giftenova support and represent specific adjustment amounts. Your support contact tells you which variant to select before you check out.

How It Works

Contact us first. Email support@giftenova.com or message us through the chat widget with your existing order number and what you need adjusted.
We agree on the amount. Our team confirms the adjustment and tells you which variant(s) to check out.
You check out here. Pick the matching amount and add notes about the original order in the order-notes field.

Why Giftenova

Every order adjustment is handled directly by our small Giftenova support team. We confirm the amount, route the payment correctly to the original order, and follow up to make sure everything settles. No automated rebill flows, no third-party billing platforms - direct human support throughout.

Note: This listing has no production or independent shipping. Any adjustment follows the timeline and shipping method of the original order it is tied to. If you arrive here without prior contact and check out, we'll message you and refund the order. Please reach out to our support team first.

Production: Made to order in 0 business days. No production. This SKU is a price adjustment on an existing Giftenova order; it does not produce or ship a physical item on its own.
Shipping: This listing has no independent shipping. Any adjustment tied to an original order follows that order's shipping method and timeline.
Returns: Adjustments are refundable only if they were applied in error. Contact support@giftenova.com to review and reverse.

What is the Adjustment listing for?
This is an internal line item our support team uses to settle a price difference on an existing Giftenova order (add-on items, expedited shipping upgrades, custom-quote balances, or refunds routed as a negative adjustment). It is not a standalone product and does not produce or ship anything on its own.
I arrived on this page on my own - should I check out?
Please don't. If you haven't been in direct contact with Giftenova support about an adjustment for an existing order, this listing will not do what you expect. Email support@giftenova.com or use the chat widget to tell us what you're trying to do and we'll guide you to the right product or custom quote.
How do I know which adjustment amount to pick?
Our team will tell you the exact amount during the support conversation. The variants on this listing ($2, $5, $10, $15, $20) are stacked so we can match common differences quickly; if your adjustment is a different amount, we'll either stack multiple or issue a custom-order quote instead.

Have a different question? See our full FAQ page.