Why can't I just buy this right now?

This listing is a checkout-only page for custom orders we've already quoted. Every custom order has different dimensions, materials, production time, and shipping, so we need to agree on the details with you first. Please contact us to start a custom request - we'll reply with a price and ask you to use this listing to check out once we're aligned.

How do I start a custom order?

Email us at support@giftenova.com (or message us through the chat widget at the bottom of the site, or our Etsy shop messages). Tell us what you'd like (photos, sketches, or a description all work), the recipient and occasion, any dimensions you have in mind, and your deadline. We'll reply within 1-2 business days with a quote.

What can you customize?

Most things - non-standard sizes on acrylic plaques or photo blocks, different materials, bulk orders for weddings and corporate gifts, special engravings, and products that don't have a dedicated listing yet. If we can make it, we'll quote it.

How long does a custom order take?

Lead times vary by product and complexity. Most custom orders ship within 5-10 business days after the design is approved. Larger items (oversized glass wall art, freight-shipped pieces) can take longer. Your quote will include an estimated production and shipping window.

What happens if I check out here without talking to you first?

We'll message you and refund the order, since we can't produce a custom item without knowing the design. To avoid the back-and-forth, please reach out before purchasing.

Custom Order Page - Personalized Gifts on Quote Request

Name: Custom Order
Brand: Giftenova
Availability: OutOfStock

This listing is a checkout page for pre-approved custom orders only. Please do not place this order unless you've already been in contact with our team and we've agreed on the design, price, and timeline.

Perfect For

Non-standard sizes on acrylic plaques, photo blocks, and glass wall art
Bulk orders for weddings, bridal showers, bachelorette parties, and corporate gifts
Specialty engravings, logos, and dedications beyond our standard catalog
Different materials or finishes we don't currently list on the site
Multi-piece gift sets where each piece carries its own personalization
Time-sensitive orders that need a confirmed production timeline before checkout

Product Features

Quote-First Workflow: Tell us what you want, we reply within 1-2 business days with a recommended material, size, production timeline, shipping estimate, and an all-in price.
Iterative Design: If anything needs adjusting (size, shape, photo, dedication text) we go back and forth until it's right before any payment.
Locked-In Pricing: Once we agree, we update this listing with your agreed price and direct you back to check out. No surprise charges.
Same Production Quality: Custom orders use the same UV-printing, laser engraving, and premium acrylic / glass we use for catalog products.
Direct Support Channel: Email support@giftenova.com or message us through the chat widget at the bottom of the site.

Design Options

Most custom orders fall into one of these patterns. Tell us which fits your idea and we'll quote accordingly.

Custom Sizing: Catalog material in a non-standard dimension. Most flexible category; quoted by surface area and tooling.
Bulk Production: 10 or more identical pieces with shared design, individual personalization fields (names, dates). Bulk discount applies.
Custom Engraving: Logos, monograms, signatures, or specialty fonts beyond our text-personalization fields.
Mixed Media: Combinations of materials (acrylic + wood, glass + metal stand) we don't ship as a standard variant.
Specialty Products: Items that fit our production capabilities but aren't in the catalog. We'll tell you upfront if it's outside what we can produce.

How Custom Orders Work

Tell us what you want. Send a message with your idea: a reference photo, a sketch, or a written description all work. Include the occasion, dimensions if you have them in mind, and your deadline.
We reply with a quote. Within 1-2 business days we come back with a recommended material, size, production timeline, shipping estimate, and an all-in price.
We lock in the details. If anything needs adjusting we go back and forth until it's right.
You place the order here. Once we've agreed, we update this listing with your agreed price and direct you back to check out.

Why Giftenova

Designed and handcrafted by our small Giftenova team with 100,000+ happy customers worldwide. Custom orders go through the same quality inspection and gift-boxing as catalog products, and our team is dedicated to making sure your custom piece arrives exactly as agreed in the quote.

Note: If you check out on this listing without a prior agreement, we'll message you and refund the order. We can't produce a custom item without knowing the design. Please reach out before purchasing to save both of us the round trip. Production timelines vary by item; the quote we send specifies the exact lead time.